Customer Service

Shipping & Delivery
When your order is received, we will send you an email confirming receipt of your order. All orders ship within 48 hours of receipt. If for some reason, there will be a delay with your order, you will receive an email within 24 hours of placing your order. Orders can only be shipped within the United States. All orders ship via USPS. A tracking number will be emailed to you when you order is shipped. Glynne’s Soaps, Inc is not liable for any lost shipments. The consumer is responsible for claiming all misplaced, lost or undelivered shipments directly with USPS. .
Privacy & Security
Privacy Policy The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. Collection of information We collect personally identifiable information such as names, postal addresses, email addresses, etc when voluntarily submitted by our visitors. The information you provide is used to fulfill a specific request. The information is only used in this manner unless you give us permission to use it otherwise, for example to add you to our mailing list. Cookies/Tracking Technology Cookies are small data files (which often include an anonymous unique identifier) that are sent to your browser from a web site's computers and stored on your computer's hard drive. We use cookies on certain of our pages to: keep track of your preferences; gather information about traffic; analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote security. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject cookies, you may not be able to use certain features or functionalities and you may not be able to take full advantage of our services. Distribution of Information Information about our customers is an important part of our business, and we are not in the business of selling it to others. We release account and other personal information when we believe release is appropriate to comply with the law; protect the rights, property, or safety of Glynne’s Soaps, Inc, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy. Commitment to Data Security Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from Glynne’s Soaps, Inc allow you to opt out of future mailings.
Returns & Replacements
Glynne’s Soaps, Inc wants you to be happy with your order. If you are not completely satisfied, return the product within 14 days for a full refund. Product must be in its original packaging and in perfect unused condition. Shipping costs will not be refunded. If the product is damaged, contact us for return/exchange instructions..
Disclaimer, No Warranty and Limitation of Liability
The Site, the Services and the products purchased by you are provided on an “as is” basis. Glynne’s Soaps, Inc makes no other representations or warranties of any kind, express, implied or statutory. Glynne’s Soaps, Inc, and its subsidiaries, affiliates, officers, directors, employees, shareholders, agents, merchants and suppliers specifically disclaim any implied warranties of title, merchantability, performance, fitness for a particular purpose and non-infringement. In addition, no advice or information (oral or written) obtained by you from Glynne’s Soaps, Inc shall create any warranty. IN ADDITION, TO THE MAXIMUM EXTENT ALLOWABLE BY APPLICABLE LAW, GLYNNE’S SOAPS, INC AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS AND AGENTS SPECIFICALLY DISCLAIM ALL LIABILITY RESULTING FROM PERSONAL INJURY AND/OR DEATH RESULTING FROM, OR ARISING OUT OF, YOUR USE OR CONSUMPTION OF PRODUCTS OBTAINED FROM SELLERS THROUGH THE SITE OR IN CONNECTION WITH THE SERVICES. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. Without limiting the foregoing, we do not guarantee continuous, uninterrupted access to the Site or the Services, and operation of the Site may be interfered with by numerous factors outside our control. Limitation of Liability IN NO EVENT SHALL GLYNNE’S SOAPS, INC, AND (AS APPLICABLE) GLYNNE’S SOAPS, INC'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, OR ANY OTHER DAMAGES OF ANY KIND, WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SITE, THE SERVICES, ANY THIRD PARTY SITE, OR AS A RESULT OF THE APPLICATION AND/OR ENFORCEMENT OF THE TERMS OF USE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. GLYNNE’S SOAPS, INC'S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF GLYNNE’S SOAPS, INC'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT PAID TO GLYNNE’S SOAPS, INC FOR THE PRODUCT GIVING RISE TO THE CAUSE OF ACTION, AND (B) $100. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Indemnity You agree to indemnify and hold Glynne’s Soaps, Inc and (as applicable) its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any party due to or arising out of your breach of the Terms of Use (and any documents they incorporate by reference), your own use of the Site or the Services, or your violation of any law or the rights of a third party. .
Payment, Pricing & Promotions
We accept the following method of payment for all online orders: • American Express • Visa • MasterCard • Discover Via PayPal or Google Checkout You do not need to be a member of Glynne’s Soaps, Inc to place orders. To receive promotions please join the Glynne’s Soaps mailing list or follow our blog. .
Changes to this Privacy Policy
Glynne’s Soaps, Inc has the right to amend this Privacy Policy at any time. We will post the amended terms on the Site. Any amendments will take effect immediately. As such, please review this policy frequently. .
Questions
If you have questions or suggestions you can contact us via email at glynne@glynnesoaps.com or telephonically at 877.481.SOAP (7627)..
 
Customer Service

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*The FDA has not evaluated statements regarding the uses of essential oils or other ingredients. Glynne's Soaps makes no claims regarding the use of these essential oils.